Privacy policy.
This policy explains how we handle personal information submitted through this website.
Who we are
Astute Accountants Ltd(“we”, “us”) is an accountancy practice registered in England & Wales, company no. 06954718, with its registered office at 565 High Road, Leytonstone, London E11 4PB. We are the data controller for personal information collected through this website. You can contact us about anything in this policy at info@astuteaccountants.co.uk or on 020 8539 8400.
What we collect and why
When you contact us — through the form on this site, by email or by phone — we receive the details you choose to give us, typically your name, contact details and information about your business or enquiry. We use this information to respond to you, to provide the services you ask about, and to keep a record of our correspondence. Our lawful basis is our legitimate interest in responding to enquiries, and, where you become a client, the performance of our contract with you.
How the contact form works
Messages submitted through the contact form are delivered to our office email inbox. This website does not store your message in any database of its own, and it does not use accounts, logins or profiles.
Cookies and analytics
This website does not set cookies and does not use analytics or advertising trackers. The contact page embeds an interactive Google Map; Google may set its own cookies within that embedded frame and processes data under its own privacy policy. If you prefer not to load Google content, the address above can be used with any maps service.
Who we share information with
We do not sell or rent personal information. We share it only with service providers who help us run the practice (such as our email provider), where we are required to by law or by our professional obligations, or with your consent.
How long we keep it
We keep enquiry correspondence for as long as needed to deal with your enquiry. Where you become a client, records are retained in line with our professional and legal obligations as accountants.
Your rights
Under UK data protection law you have rights over your personal information, including the rights to access, correct and erase it, and to object to or restrict its processing. To exercise any of these rights, contact us at info@astuteaccountants.co.uk. You also have the right to complain to the Information Commissioner’s Office (ico.org.uk) if you are unhappy with how we have handled your information.